On-Call Support

HICG offers an on-call support service to assist client during times with limited staff or during times of conversion for the client integration engine. HICG on-call service is available 24/7, daily, weekly or monthly.

If you are a client that is enrolled in the service and are experiencing an issue please call 1-888-987-4424 , then select option 3 to contact the on-call support person.