On-Call Support

HICG offers an on-call support service to assist clients during times of limited staffing or during conversion for the client integration engine. HICG on-call service is available 24/7, daily, weekly or monthly.

If you are a client that is enrolled in the service and are experiencing an issue please call 1-888-987-4424, then select option 3 to contact the on-call support person.